WATER ASSET INVESTIGATION & REMEDIATION

Definitely, yes. Our engineering team is resourced and ready to design the fix, and supervise the repair when assets fail between programmed renewals, including during flood and emergency works. Our designs solve the immediate problem and prepare the network for the future and we’ve delivered emergency works under time pressure in urban areas, natural spaces and waterways.

Our ecologists and engineers work on the same project, so environmental considerations shape the remediation design from the start. Where a failure touches a sensitive environment, our science team can prepare ecological impact assessments (EcIAs) and carry out environmental monitoring alongside the engineering support to meet any consenting requirements. We'll also let you know early if the location or scale of the works is likely to need consents.

We’ve been working on hard stormwater and wastewater network designs since the business began more than 25 years ago. Whether you need environmental specialisation or three waters engineering solutions for assets like pipes and pump stations, our team is ready to support.

We design the remediation and supervise construction while the contractor builds it. On-site supervision means the repair is built as designed, and site queries can get an engineering answer quickly.

Both depend on the type of asset, how easy it is to access, how much of the connected network needs assessing and whether ecological work is involved. Once we understand the situation we can give you a scope, fee and timeframe. A location, a description of what has happened and any photos help us get there faster, as do existing asset records, repair history and CCTV inspection footage if you have them.

You receive our findings on what failed and why, along with a recommended remediation. If you want us to carry on into design, we prepare the remediation design, which can include specifications and tender documentation ready to go to market. The record of the investigation is written to stand up to scrutiny from asset owners, funders and auditors.

Yes, while our team conducts investigations into failing assets, we are also a part of longer-term asset upgrades and renewals programmes, including the decade-long Watercare AUR programme. Many clients will use both, as we our understanding of regional networks and local priorities from renewal programmes can help us with our investigations and remediations when required.